Hospitality Advisory Services (HAS) was created in 1999. Since then the company has assisted many clients and all sorts of businesses successfully. Our services are based on experience and client demand, to which the company responds with tailor made solutions. Key operator is Stephan W. Riegel whose background is described below. However, the company operates in association with other affiliated services.

 

Profile

 

Stephan W. Riegel, Director of Hospitality Advisory Services has more than 30 years of working experience in many areas of the hospitality industry. He has worked in 8 countries, including France, USA, the Middle East, Germany and French Polynesia, and is fluent in three languages. His extensive experience covers:

 

• Hotel management: all size operations from family run hotels to 2000 bedroom deluxe hotels. Expertise in accommodation, food and beverage, sales/marketing and maintenance management.
• Catering, convention and meeting management: banquets, meeting events and other functions.
• Restaurant management: various sizes, different concepts and themes.
• Construction and refurbishment project management: e.g. Hyatt Regency Köln - construction project management on behalf of Hyatt International, complete refurbishment of the Hyatt Regency Tahiti (Tahara)
• Training: need assessment, conducting training and work shops (e.g. Train the Trainer, customer care, F&B standards work shop)
• Consulting work: market assessments, marketing plans, feasibility studies.

 

Qualifications and Memberships

 

• Master degree in hospitality management of "Institute de Management Hotellier International"  (IMHI -  Cornell/ESSEC) business school, France

 

• Accredited Hospitality Assured advisor

 

• Member of the Institute of Hospitality (formally known as HCIMA)

 

• Member of Federation of Small Businesses

 

• Member of Institution of Occupational Safety and Health (IOSH)

 

• National Certificate in Occupational Health and Safety (NEBOSH) November 2008

 

Associates:

• The Retailer Ltd

• Individuals for our Customer Journey with backgrounds as
o University lecturers
o Nurses
o House wifes
o Chefs
o Public Sector Service
o Students