Blog

Bar Staff Training – the cost

Bar Staff Training – the Cost A short case study about the cost of NOT training bar staff properly Recently I attended a meeting at a pub which was known for its excellent beers. A courteous bar staff member asked what I would like to have and my choice was a wheat-beer which was on…
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Visitor Attraction Services – missed opportunity

Advice for Visitor Attractions We offer a free one-hour advice and support service to any hospitality operator. Our visitor attraction services were recently tested. We would like to share our experience as we felt that an opportunity was missed to ensure a properly functioning café-restaurant a visitor attraction in Scotland.   The story Our free…
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Productivity in Hospitality

Productivity in Hospitality - how would you compare “Productivity” is high on the agenda in Britain at the moment. We, at Hospitality Advisory Services (HAS) wonder how productivity in hospitality fairs in the UK - in particular in Scotland. We have devised a case study using a Bavarian restaurant in Munich as an example. The…
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Fire Safety Management

Fire Safety Management Fire safety management and training is of utmost importance for all accommodation providers. Our workshops ensure adherence to policies & procedures and the law. The recent Karachi hotel fire was a stark reminder that hotels and other accommodation providers must maintain a robust fire safety management system. In November we conducted fire…
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