Operation Training

Operation Training - THE magic key to business success

We regard operation training – or on the job training as one of the most important cornerstones of a business which wants to succeed.

All of your staff and managers must be properly “trained” to provide a professional services and meet your customer’s expectations - how well is training done in your business?


For that reason on the job training must be structured and focussed on the needs – we assist you to enhance your training regime in the following departments:

  1. Front office and reservation
  2. Food Service operation including banquet/function service
  3. Housekeeping
  4. Any other customer-facing department


Our approach focusses on:

  1. looking at the operational requirements and effectiveness of your “on-the-job” training
  2. identifying and discussing operational training needs in any department or operation
  3. finding the solutions to any training requirements or issues
  4. recommending efficient and effective training techniques for team members or individual staff/management
  5. developing a tailor made course to meet your specific needs and requirements


We would also recommend our One-Hour Only Train the Trainer"  course….it is quick, easy, effective and efficient – and not at all complicated.

Train the Trainer will ensure that effective training is embedded in your operation - forever.


For a FREE first consultation, please contact us to discuss your situation.

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