Operation Training

Operation Training - “THE magic key to business success"

We regard operation training – or on the job training as one of the most important cornerstones of a business which wants to succeed.

All of your staff and managers must be properly “trained” to provide a professional services and meet your customer’s expectations - how well is training done in your business?


For that reason on the job training must be structured and focussed on the needs – we assist you to enhance your training regime in the following departments:

  • Front office and reservation
  • Food Service operation including banquet/function service
  • Housekeeping
  • Any other customer-facing department


Our approach focusses on:

  • looking at the operational requirements and effectiveness of your “on-the-job” training
  • identifying and discussing operational training needs in any department or operation
  • finding the solutions to any training requirements or issues
  • recommending efficient and effective training techniques for team members or individual staff/management
  • developing a tailor made course to meet your specific needs and requirements – however, we would also recommend our One-Hour OnlyTrain the Trainer" (TtT) course….it is quick, easy, effective and efficient – and not at all complicated.

TtT will ensure that effective training is embedded in your operation for any future requirements


For a FREE first consultation, please contact us to discuss your situation.

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