My approach is simple and will address the following key topics within YOUR operation:
- Whom to train
- When to train
- What to train
- How to train
I will also answer questions such as:
- How long must a training session last
- What are the benefits of ‘operating standards’
Most importantly, I will conduct practical training sessions using role plays. My training session will be tailored to your specific needs and business requirements.
My train the trainer course can be brief (e.g. 30 minutes) or more detailed. One point is for sure: the train the trainer course will be specific to your business and focus on your service expectations.
The course can be done on a “one-to-one basis” (ideally 2 persons minimum) or for a group (maximum 10 participants).
Once the course has been delivered at your premises you will experience an immediate benefit to your business.