Z – Operation Support2018-10-26T13:17:22+00:00

Operation Support

Make a difference to your business

External operation support will strengthen your business. I know it will.

There is so much to look after in your business that you sometime could do with help from the outside.

I provide operation support for

  • Hotels, guesthouses and self-catering business
  • Restaurants and bars
  • Visitor attractions

My support and advice offer

  • Food & Beverage Management
    • waiter service training
    • setting operating standards
    • performance assessments
    • kitchen management support
    • F&B concept development
  • Operation Training
    • “Train the Trainer” – in 30 minutes
    • Operation training in any customer-facing department
    • Food Service operations including banquet/function service
    • Front office and reservation
    • Housekeeping
  • Marketing Management
    • advise on promotional and seasonal plans
    • sales, PR, digital connectivity
  • Health & Safety Advice
    • assessing your conformance to legal obligations
    • assisting with H&S management systems
    • assisting with risk assessments
    • conducting regular audits to check compliance
  • Kitchen Hygiene Advice
    • advising and support with your kitchen management,
    • including HACCP and allergen management
    • strengthening your policies and procedures
    • conducting detailed kitchen hygiene audits
  • Environmental Management
    • advising on meeting statutory obligations
    • support with the “Green Business Tourism Scheme”
  • Human Resources (HR) Management
    • assisting with personnel specification, job descriptions,
    • supporting your recruitment selection processes
    • conducting training need analysis etc

I feel, these are important topics to ensuring a quality driven operation and that an external advisor can add considerable value to your operation.

My goal is to make your operation more efficient, professional and legally compliant.

For more information please view the specific services I offer for more details. Contact Hospitality Advice to discuss your specific requirements.