Meet your legal obligations
Are you sure your Health & Safety management systems are sound? Do your food hygiene standards meet the required level to fulfil your customer promise of excellence? Are you familiar with your environmental obligations when operating a hotel?
Why should you be concerned about those issues when your main purpose is to run your business and make a profit?
I tell you why: because if you fail in any of these duties you risk losing your business. You may be fined or even go to prison. Ok – but it was not my fault – my staff messed up. No – you are responsible, and you will be accountable for any short-comings.
Ah – you might reply: “all my documentation is in order. My staff members do online training courses in staff induction, Health & Safety, food hygiene, allergen management, liquor licensing, fire training and even customer care” – really?
Operation oriented H&S training is essential
How compatible is this on-line training to your operation and how relevant? How do you check that your staff members understand what they have learned? Does it meet YOUR operational needs? Do they work according to what they supposed to have learned?
If you are happy with a “tick box-exercise” management, then you will be in serious trouble if something happens. My saying is: “all is well till something goes wrong”. Once the HSE, fire or EHO authorities follow up on an incident at your business they will lay bare the failures of your administration and meeting statutory requirements.
Worst of all: lawyers will have a field-day! Costs mount up and these won’t be paid by the insurance. Your business reputation maybe damaged irreversibly, you won’t find staff etc. It won’t be good. I have seen it happen with operators who didn’t want to engage with us.
I can help and it will not be complicated
I have an easy to use and effective system to manage some of the complex statutory obligations. I will start with a statutory obligation audit and feed back to you where the gaps are and provide you with recommendations and solutions. But be warned: the implementation won’t bring changes over night.
Call your Hotel Advisor now to get more information